Beauty begins with purity
Unopened products
Returns or exchanges may be accepted for unopened and unused products within a period you define before launch.
Trust center
Return and exchange policy
A clear policy that protects both customer and store.
Customize this policy based on the real products and applicable market rules. Beauty and personal-care products may not be returnable after opening for hygiene reasons.
Opened products
For hygiene reasons, opened or used products may not be accepted unless there is a clear error or damage on delivery.
Damaged or wrong item
Customers should contact support within a defined period with product and order photos for review.
Note: these are practical MVP texts, not legal advice. Before a real launch, review with an accountant/legal advisor and update contact details, shipping fees, delivery times, and real supplier policies.